You will KNOW THE PROFITABILITY OF SUPPORT ACTIVITY for customer categories and / or products.

 You will INCREASE THE QUALITY AND SPEED OF COMPANY’S

 AUTOMATICALLY ASSIGN support requests / complaints when receiving them, in order to know at any moment the real situation of applications, type, status and sender; information on the use of the contracted products and services, vouchers history, response timing for existing contracts, etc.

 In every interaction you will have ACCES TO CUSTOMER HISTORY as well as acquired products / services or requested support.